Pii: S0306-4573(99)00056-4

نویسندگان

  • Bernard J. Jansen
  • Amanda Spink
  • Tefko Saracevic
چکیده

We analyzed transaction logs containing 51,473 queries posed by 18,113 users of Excite, a major Internet search service. We provide data on: (i) sessions Ð changes in queries during a session, number of pages viewed, and use of relevance feedback; (ii) queries Ð the number of search terms, and the use of logic and modi®ers; and (iii) terms Ð their rank/frequency distribution and the most highly used search terms. We then shift the focus of analysis from the query to the user to gain insight to the characteristics of the Web user. With these characteristics as a basis, we then conducted a failure analysis, identifying trends among user mistakes. We conclude with a summary of ®ndings and a discussion of the implications of these ®ndings. # 2000 Elsevier Science Ltd. All rights reserved.

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تاریخ انتشار 2000